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Russian folk handicrafts-souvenirs gifts from Russia to buy-online store craftru

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Delivery and Payment

We are ready to deliver goods anywhere in the world: both in Moscow and other cities of Russia, as well as abroad.

Delivery in Moscow.

Delivery across Russia.

You can choose delivery to any city in Russia by the following ways:

1. Express delivery by the one of the transport companies.

2. Post of Russia with cash on delivery.

3. EMS (courier) Post of Russia.

Delivery around the world.

Payment for goods.

Several payment options are possible:

  1. Cash to courier for delivery in Moscow. Payment is made upon delivery together with payment for delivery.
  2. Transfer to the Savings Bank card. Payment is due before dispatch. Please check with the manager for the card number.
  3. Payment by bank card Visa, Mastercard on our website when placing an order.
  4. Cash on delivery at the Post of Russia office along with payment for delivery.
  5. Cash to courier when delivering to the buyer's door in some Russian cities. The possibility of delivery with payment to a courier in your city check with the manager.
  6. Transfer payments by invoice. After agreeing the order, we will invoice. If necessary, we provide an agreement. Payment is made prior to sending the order.

Exchange and return of good quality goods.

The buyer has the right to cancel the order at any time until the moment of execution of the Order, and return the order after the Goods delivery — within 7 days after receiving.

Return of the Goods of the proper quality is possible in the following cases:

The buyer is entitled to exchange it for a period of 14 days from the moment of transfer of the non-food Goods of the proper quality (not counting the day of his purchase) to a similar Goods from the seller from whom the Goods were purchased, if the said Goods did not fit in shape, size, shape, size or configuration.

Exchange and return of inadequate quality goods.

In case the consumer discovers the defects of the Goods and demands for replacement, the Seller must replace such Goods within 7 days from the date of presenting the demand by the consumer and, if necessary, additional quality control of such Goods by the Seller — within 20 days from the date of the said demand.
If the Seller does not have the required Goods at the time of presenting the demand, the replacement must be made within 1 month from the date of such demand.

 

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