We are ready to deliver goods anywhere in the world: both in Moscow and other cities of Russia, as well as abroad.
Delivery in Moscow.
- Order for less than 5,000 rubles — the cost of delivery is 350 rubles. (the weight of the order is less than 2 kg).
- Order for more than 5,000 rubles — delivery is free.
- Delivery is carried out by courier the day after the order.
- Urgent delivery on the day of order — 500 rubles.
- In case of delivery outside the Moscow Ring Road and/or weighing more than 2 kg, the shipping cost should be specified by the managers.
- With full refusal of the order, the cost of delivery is paid (clause 3 of Article 497 of the Civil Code of the Russian Federation).
Delivery across Russia.
You can choose delivery to any city in Russia by the following ways:
1. Express delivery by the one of the transport companies.
- Delivery is carried out within 1-5 days to the door or you can pick it up at the transport company terminal in your city.
- The cost of delivery is paid to the courier or at the terminal.
- The cost of the order is paid before shipment, as indicated below.
2. Post of Russia with cash on delivery.
- You receive the ordered goods at the nearest Post of Russia office, paying for their cost, as well as the cost of delivery at mail rates. You can calculate the shipping cost by the link.
- Terms of delivery in Russia, depending on the delivery zone from 3 to 14 days.
3. EMS (courier) Post of Russia.
- The ordered goods can be obtained at the nearest Post of Russia office, paying for their cost, as well as the cost of delivery at mail rates. Also the delivery to the door is possible, while the courier is paid for the cost of delivery. Cost of the order is paid before shipment in the ways indicated below.
- Terms of delivery in Russia, depending on the delivery zone, are from 1 to 5 days.
- You can also calculate the terms and cost of delivery using the delivery calculator on the website EMS Russian Post http://www.emspost.ru
Delivery around the world.
- By means of UPS, DHL, EMS Russian Post services, we can deliver goods to the USA, Europe, countries of Asia and Africa up to the door or to the nearest delivery point at the rates of these companies.
- The cost of the order is paid before shipment, as indicated below.
- The delivery time is determined by the courier service, depending on the destination. On the mentioned websites you can track the status of delivery.
Payment for goods.
Several payment options are possible:
- Cash to courier for delivery in Moscow. Payment is made upon delivery together with payment for delivery.
- Transfer to the Savings Bank card. Payment is due before dispatch. Please check with the manager for the card number.
- Payment by bank card Visa, Mastercard on our website when placing an order.
- Cash on delivery at the Post of Russia office along with payment for delivery.
- Cash to courier when delivering to the buyer's door in some Russian cities. The possibility of delivery with payment to a courier in your city check with the manager.
- Transfer payments by invoice. After agreeing the order, we will invoice. If necessary, we provide an agreement. Payment is made prior to sending the order.
Exchange and return of good quality goods.
The buyer has the right to cancel the order at any time until the moment of execution of the Order, and return the order after the Goods delivery — within 7 days after receiving.
Return of the Goods of the proper quality is possible in the following cases:
- The goods were not in use. Their consumer properties, presentation, packaging, labels, as well as a document confirming the fact and conditions of the purchase of the specified Goods (commodity or cash receipt, documentation for the goods) were retained.
- The goods were not included in the "List of non-food goods of proper quality, not subject to return or exchange for a similar product of other sizes, shape, size, style, color, or bundle" (approved by RF Government Decree of 19.01.1998 No. 55)
The buyer is entitled to exchange it for a period of 14 days from the moment of transfer of the non-food Goods of the proper quality (not counting the day of his purchase) to a similar Goods from the seller from whom the Goods were purchased, if the said Goods did not fit in shape, size, shape, size or configuration.
Exchange and return of inadequate quality goods.
In case the consumer discovers the defects of the Goods and demands for replacement, the Seller must replace such Goods within 7 days from the date of presenting the demand by the consumer and, if necessary, additional quality control of such Goods by the Seller — within 20 days from the date of the said demand.
If the Seller does not have the required Goods at the time of presenting the demand, the replacement must be made within 1 month from the date of such demand.